Returns and shipping

Return Policy

VELT accepts unopened/unused products purchased through www.getvelt.com within 30 days from the purchase date. 

Reach out to contact@getvelt.com regarding your refund request; your email will receive a response within 1 business day. 

Shipping Policy

Shipments are fulfilled Monday through Friday during normal business hours (Eastern Standard Time). All orders received after 2pm EST will be fulfilled and shipped on the following business day. Once shipped, your order should arrive between 3-5 business days.

We do not ship to all countries at this time, but please sign up for our newsletter and follow us on Instagram for announcements about new products and international shipping.